When you entrust your home to someone else, it’s important that they understand the commitment and trustworthiness of their job. By asking questions beforehand, during and after construction has begun on any projects involving work in/around homes – clients can assure themselves as well knowing what plan will go into action if things go wrong so there are no surprises down the road.
A big leap involves putting our most precious asset at risk: Ourselves! We want this process from start (or end) run smoothly without error which means taking time to think about the questions you should ask your handyman before the work begins.
Before you hire:
- Have you ever done this type of work before?
- Are you licensed? What kind of insurance do you have?
- Can I see some photographs of similar projects you’ve done?
- Do you have any references?
- Are there any problems that might come up with this kind of work?
- What is the procedure if we don’t agree on a change or added expense?
- Will you be working on the project alone, or do you have partners or employees?
- Will you provide a written timeline and estimate?
- How do you accept payment, and what is the structure of the payments?
- Do you offer a guarantee on your work?
During the job:
- What do you need from me to ensure a smooth job?
- If something unexpected happens during the project:
- How will this be fixed? What additional costs are expected?
- (If the problem seems outside handyman’s expertise) Should I schedule an additional professional to come out, or will you handle that?
After the work is complete:
- Where would you like to leave your feedback? (Handymen know how important this question is and will be thrilled that we asked. Most of them have a personal relationship with each customer, so it’s great if one can get back by leaving positive reviews for jobs well done!)
- Can you provide a receipt showing that the job is complete and paid in full?